ig Cat Designs Return Policy
We want you to be happy with your purchase from Big Cat Designs. If you are not satisfied with your purchase for any reason, you may return it for a full refund within 30 days of receipt.
Custom designed products and printed shirts are not refundable unless item is received damaged, lost or defective.
If the product arrives damaged, we will cover the cost of shipping. Please keep all packaging and contact us with photos of the damages.
To return an item, please follow these steps:
- Contact our customer service department at email@example.com.
- Provide us with your order number and the reason for your return.
- We will send you a return shipping label.
- Package your item securely and ship it back to us.
Please note that the buyer is responsible for all shipping costs associated with returns.
Once we receive your return, we will process your refund within 10 business days.
We appreciate your business and hope you are happy with your purchase from Big Cat Designs.
Here are some additional things to keep in mind when returning an item:
- All items must be returned in their original condition, including all tags and packaging.
- Items that have been used or damaged will not be accepted for return.
- We cannot accept returns for custom orders or items that have been personalized.
- Please note that our return policy is subject to change at any time.
Should a purchase be lost during delivery, we we make every effort to assist you with locating the package.
If you have any questions about our return policy, please contact us at firstname.lastname@example.org.